Verily Solutions
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Cloud & Web Support

Cloud infrastructure and application support without the complexity

From cloud hosting and servers to websites and application environments, Verily helps keep the systems behind your business reliable, secure and maintainable.

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Overview

Infrastructure and applications that work together

Business websites and applications depend on hosting, DNS, SSL, servers or cloud environments, deployments, monitoring and backups. Verily helps across that stack — so a problem does not have to be treated as only a website issue or only an infrastructure issue.

Services

What we support

Practical coverage across cloud infrastructure and the websites or applications that run on it.

Cloud & Infrastructure

  • AWS and cloud hosting support
  • Server and infrastructure troubleshooting
  • DNS and SSL support
  • Backup and disaster recovery guidance
  • Monitoring and availability checks
  • Patching and maintenance for supported environments
  • Migrations and access configuration

Website & Application Support

  • PHP website support
  • Node.js application support
  • Website maintenance and troubleshooting
  • Hosting, SSL and DNS
  • Deployments and release support
  • Performance investigation and monitoring

Common issues

Common situations we help with

Everyday cloud, hosting and application issues that affect business operations.

  • Website is down or intermittently unavailable
  • SSL certificate problem
  • DNS changes or resolution failures
  • Hosting or cloud migration
  • Application errors after a deployment
  • Website performance problems
  • Server or storage capacity pressure
  • Backup or recovery planning

Why Verily

Why Verily for cloud and web work

  • One technical partner across cloud, hosting, DNS and the applications that depend on them.
  • Problems can be assessed across the full path — from internet and DNS through to servers and the website or application.
  • Security is considered as part of infrastructure and application support, with specialist partners engaged when deeper cybersecurity services are required.
  • Sydney-based, with Australia-wide remote support.

Process

How Verily works

A practical approach for infrastructure and application issues.

  1. Understand the issue or environment

    Share what is failing, what you want to improve, or what needs migrating.

  2. Assess the infrastructure and application

    We look at hosting, DNS, deployments and related systems in plain English.

  3. Fix, migrate or improve

    We help restore service, complete the change, or harden the setup for day-to-day use.

FAQ

Common questions

Answers to the things businesses usually ask us.

Do you support AWS environments?

Yes. Verily provides practical AWS and cloud hosting support for business websites and related infrastructure.

Can you help migrate a website or application?

Yes. We can assist with website and application hosting migrations, including related DNS and SSL work.

Do you support PHP and Node.js applications?

Yes. We support PHP websites and Node.js applications with maintenance, troubleshooting, deployments and hosting-related issues.

Can you help with DNS and SSL problems?

Yes. DNS changes, resolution issues and SSL certificate problems are common support requests.

Can you troubleshoot website performance or hosting problems?

Yes. We help investigate performance and hosting issues and look at the application and infrastructure factors involved.

Can cloud and web support be combined with ongoing IT support?

Yes. Cloud and website support can sit alongside broader business IT support and Microsoft 365 work.

Do you provide website security scanning as a managed service?

Specialist website security assessments or scanning can be coordinated with trusted partners where required. Verily remains involved in the wider hosting and application environment.

Need cloud or website help?

Whether it is a hosting issue, a migration or an application problem, we are ready to talk.

Talk to an IT SpecialistGet Support02 7229 0225