Email & Accounts
- Exchange Online / business email support
- Mailbox and user support
- Account configuration
- User onboarding and offboarding
- Licence and user administration
Overview
Keep Microsoft 365 working for your team
Verily helps Australian businesses set up, administer and troubleshoot Microsoft 365. Whether you need help with mailboxes, shared files, permissions or user onboarding, we explain the options clearly and get the work done.
Services
Microsoft 365 services
Support across the Microsoft 365 services most businesses rely on every day.
SharePoint & OneDrive
- SharePoint support
- OneDrive support
- File sharing and synchronisation issues
- Permissions and access problems
- Moving files into Microsoft 365
Administration & Migration
- Microsoft 365 tenant administration
- Configuration and troubleshooting
- Migrations into Microsoft 365
- Domain and DNS integration for email
- Practical guidance on backup and retention where appropriate
Common issues
Common problems we help with
Everyday Microsoft 365 issues that slow teams down.
- OneDrive not syncing
- Users unable to access shared files
- Email or mailbox issues
- Microsoft 365 account problems
- Permissions issues
- Moving files into Microsoft 365
- Onboarding or offboarding staff
Why Verily
Why Verily for Microsoft 365
- We support Microsoft 365 as part of broader business IT — not as an isolated product.
- Help with the workstation, user, DNS and related issues that sit around Microsoft 365.
- Clear communication for business owners and managers.
- Sydney-based, with Australia-wide remote support.
FAQ
Common questions
Answers to the things businesses usually ask us.
Can you help with Microsoft 365 setup?
Yes. We help with Microsoft 365 administration, configuration and practical setup work for Australian businesses.
Do you support SharePoint and OneDrive?
Yes. We help with SharePoint and OneDrive access, permissions, synchronisation issues and day-to-day file sharing problems.
Can you help move business email to Microsoft 365?
Yes. We can assist with Microsoft 365 email migrations and the related DNS and mailbox setup work.
Can you troubleshoot OneDrive synchronisation problems?
Yes. OneDrive sync issues, shared file access problems and related permissions questions are common support requests.
Can Microsoft 365 support be part of ongoing IT support?
Yes. Microsoft 365 support can be included as part of broader business IT support for users, devices and related systems.
Need Microsoft 365 help?
Whether it is a one-off issue or ongoing administration, we are ready to help.